88faa Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data protection practices.
Introduction and Overview
88faa is an online casino and betting platform operated for players in Bangladesh. We treat the privacy of our users as our highest priority. This privacy policy ("Policy") describes how 88faa collects, uses, stores, and protects your personal information.
By registering on our website 88faa.cam or using our services, you are considered to have given your consent to this privacy policy. If you do not agree with any condition of this policy, please stop using our platform and contact us.
This policy has been prepared in accordance with the applicable laws and regulations of Bangladesh and may be updated from time to time. We will notify you by email of any significant changes.
What Information We Collect
To ensure a safe and smooth experience on the 88faa platform, we collect the following types of information:
A. Registration and Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — for users aged 21 and above only)
- Email address
- Valid ID information (National ID or passport number — where applicable)
- Current address
B. Financial and Transaction Information
- bKash, Nagad, or Rocket number (last few digits for verification)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction date and amount
We never store your full card number or mobile banking PIN.
C. Technical and Usage Information
- IP address and device identifier information
- Browser type and operating system
- Cookie and session data
- Time spent on the platform and pages visited
- Gaming history and preferences
Purpose of Information Use
88faa uses your personal information only for specific, legitimate, and transparent purposes. The main reasons for our use of information are detailed below:
Account Management and Identity Verification
We use your registration information to create and manage your account, verify your identity, and prevent fraud. This is essential for ensuring the security of all users on the platform.
Financial Transaction Processing
The necessary financial information is used to complete deposit and withdrawal transactions through bKash, Nagad, Rocket, and bank transfer. All transactions are verified, including a minimum deposit of ৳100 and a minimum withdrawal of ৳800.
Customer Support
Our 24/7 Bengali live chat support team may use your account information to resolve your issues quickly. This means you do not have to provide the same information repeatedly.
Bonuses and Promotional Offers
Your information is used to properly manage the 120% welcome bonus, VIP cashback, and other promotional offers, and to notify you about offers where applicable.
Ensuring Responsible Gaming
By monitoring your gaming activity, we can identify unusual behavior and take protective measures when needed. This is part of our responsible gaming efforts.
Legal and Regulatory Compliance
We may be required to retain or disclose certain information to comply with applicable laws, court orders, or directions from regulatory authorities.
Cookie Policy
Cookies are used on the 88faa website to improve your browsing experience and maintain service quality. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: Required for the basic functionality of the platform — login sessions, security tokens.
- Functionality Cookies: To remember your language preferences and personalized settings.
- Analytical Cookies: To understand which parts of our platform are used most.
- Marketing Cookies: To display relevant content based on your preferences.
You can turn off non-essential cookies by changing your browser settings. However, doing so may limit some features of the platform.
Data Sharing and Third Parties
88faa does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Service Provider Partners
Only the necessary information is shared with selected third-party organizations for payment processing (bKash, Nagad, Rocket, bank), technical infrastructure maintenance, and fraud detection services. These organizations are contractually bound to comply with our privacy policy.
Game Software Providers
Our game software providers including PG Soft, Pragmatic Play, JILI, Spribe, and Evolution Gaming may receive minimal technical information to ensure game fairness. They may not use this information for any other purpose.
Legal Reasons
Information may be shared with the relevant authorities to comply with court orders, legitimate requests from investigative agencies, or applicable laws.
Data Security Measures
To keep your information secure on the 88faa platform, we have implemented industry-leading technical and organizational measures.
Technical Security
- All data transmissions secured through 256-bit SSL encryption
- Encryption of stored data — sensitive information is stored in encrypted form
- Firewall and intrusion detection system
- Regular security audits and vulnerability assessments
- Two-factor authentication support (2FA)
Organizational Measures
- Access to data is restricted to authorized personnel only
- All staff are trained in privacy and data protection
- Immediate response process in the event of a data breach
- Regular security assessments of third-party partners
While we ensure the highest level of security, no transmission over the internet is completely safe. In the event of a data breach, we will notify you as quickly as possible and take the necessary steps.
Data Retention Period
88faa retains your information for the period necessary to fulfill the specific purpose. The retention periods for different types of information are listed below:
- Account Information: While the account is active and for a minimum of 5 years after closure.
- Transaction Records: A minimum of 5 years as required by law.
- Customer Support Communications: Up to 2 years after the issue is resolved.
- Technical Logs: Generally 90 days to 1 year.
- Marketing Preferences: Until you withdraw your consent.
After the specified period, information is securely deleted or anonymized. Some information may need to be retained for a longer period due to legal obligations.
Your Rights
As a user of 88faa, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to Access Information
You may request a copy of your personal information held by us. We will provide it to you within a reasonable time.
Right to Correct Information
If any information in your account is incorrect or incomplete, you may request a correction. After verifying your identity, we will update the information as quickly as possible.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, it may not be possible to immediately delete all information due to the need to fulfill legal obligations and maintain transaction records.
Right to Opt Out of Marketing Communications
You may stop promotional emails or notifications at any time. However, it is not possible to stop important messages related to transactions and security.
Right to Data Portability
You may request your information in a structured, commonly usable format.
Protection of Minors
The 88faa platform is for users aged 21 and above only. We place the highest importance on the protection of minors.
Age is verified during the registration process, and if we suspect any user is under 21, we may immediately suspend their account. We do not intentionally collect any information from minors.
If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes and Updates
88faa may update this privacy policy from time to time. We will notify you of any significant changes in the following ways:
- Sending a notice to your registered email
- Displaying a notification when logging in to the platform
- Changing the "Last Updated" date on this page
Continuing to use the platform after any changes means you are considered to have accepted the updated policy. We therefore recommend that you review this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will give your request the appropriate attention it deserves.
Contact Methods
- Email: [email protected]
- Live Chat: 24/7 direct support in Bengali
- Response Time: Within a maximum of 30 business days